At matejl, we believe that gaming should always be fun — never a source of stress, financial strain, or harm. We are committed to providing every Filipino player with the tools, information, and support they need to stay in control of their gaming experience.
We have built responsible gaming into the core of the matejl platform — not as an afterthought, but as a fundamental part of how we operate.
Access to the matejl platform is restricted to players aged 21 and above, in line with Philippine law. We verify age during registration and may request documentary proof at any time. Underage gambling is illegal and will not be tolerated.
Set daily, weekly, or monthly deposit limits on your matejl account to keep your spending within a budget you are comfortable with. Limits take effect immediately and can only be increased after a 7-day cooling-off period.
Set a maximum session duration so you are automatically logged out after a defined period. Regular breaks help you stay aware of how long you have been playing and prevent impulsive decisions driven by fatigue.
Define the maximum amount you are willing to lose within a set period. Once your loss limit is reached, matejl will prevent further play until the limit period resets — protecting you from chasing losses in the heat of the moment.
Enable periodic on-screen reminders that show how long you have been playing and how much you have wagered during your session. These gentle nudges help you stay grounded and make conscious decisions about continuing to play.
If you feel you need a break from gambling, matejl offers temporary cool-off periods (24 hours to 6 months) and permanent self-exclusion. During exclusion, your account is locked and you will not receive any promotional communications from matejl.
All responsible gaming tools are available directly from your matejl account settings. You do not need to contact support to activate most limits — they are designed to be quick and easy to set so there is no barrier between you and staying in control.
Access the matejl platform and navigate to your account dashboard. All responsible gaming settings are found under the "Responsible Gaming" or "Account Settings" section of your profile.
Select from deposit limits, loss limits, session time limits, reality check reminders, or self-exclusion. You can activate multiple tools simultaneously for layered protection.
Enter the specific amounts, durations, or periods you want to apply. For deposit and loss limits, choose daily, weekly, or monthly cycles. For session limits, set a time in minutes or hours.
Confirm your settings. Restrictions take effect immediately. Increases to limits require a mandatory 7-day waiting period to prevent impulsive changes during a gaming session.
Revisit your responsible gaming settings periodically — especially if your financial situation or gaming habits change. matejl recommends reviewing your limits at least once a month.
Problem gambling can affect anyone — regardless of age, income, or background. It often develops gradually, and many people do not realize there is an issue until it has already caused significant harm. Being honest with yourself is the first step.
If you recognize any of the warning signs below in yourself or someone close to you, we strongly encourage you to take action. matejl's responsible gaming tools are available immediately, and our support team is here to help — no questions asked.
matejl operates within the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR). PAGCOR requires all licensed online gaming operators to implement responsible gaming programs that protect players from gambling-related harm.
As part of our commitment to PAGCOR's responsible gaming standards, matejl enforces a strict 21+ age restriction on all gaming activity, maintains a self-exclusion registry, and provides players with access to responsible gaming tools at no cost. We cooperate fully with PAGCOR's player protection requirements and report suspicious activity in accordance with applicable regulations.
Decide how much you are comfortable spending before you open any game. Treat it like entertainment money — once it is gone, the session is over. Never gamble with rent, bills, or savings.
Step away from the screen every hour. Grab a snack, stretch, or chat with a friend. Continuous play clouds judgment — breaks help you stay sharp and make better decisions.
Losing streaks are a normal part of gambling. Chasing losses by increasing bets or playing longer rarely works and almost always makes things worse. Accept the loss and walk away.
If gambling is causing stress at home or at work, talk to a family member or close friend. Keeping it to yourself makes it harder to address. Support from loved ones makes a real difference.
Gaming at matejl should always be an enjoyable experience. Set your limits, use our tools, and play at a pace that works for you. When you are ready to play, we are here — responsibly.
21+ only. Gambling is addictive. Know when to stop. Play within your means.